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(5ai) Salary; A salary is the money paid each month by their employer, especially when the are in a profession such as teaching, law or medicine.

(5aii) Wages; Wages are form of monetary compensation for employees. They are paid according to the amount of time worked by the employee

(5aiii) Time rate; Time rates are use when employees are paid for the amount of time they spend at work

(5aiv) Piece rate; Piece rate gives a payment for each item produced. It is therefore the easiest way for a business to ensure that employees are paid for the amount of work done

(5av) Commission: Commission is a service charge assessed by a broker or investment advisor for providing advice or handling purchases or sales of security for a client.

(i) An office procedure reduces then general cost of operation.
(ii) It allows for effective training of new staff
(iii) It enhances performance of old staff
(iv) A good office procedure facilitates better flow of work in the office and between department


(i) Minutes must be written in brief
(ii) Minutes shall be preferably written by hand
(iii) There may be statutory rules with regard to minutes, as we find in case of meetings of a company.
(iv) Records attendance
(v) Decisions, actions and owners
(vi) Report and relevant files
(vii) Use a structured format
(viii) Distribute the minutes

Advantages of GSM :
(i) More suitable network with robust features.
(ii) No roaming charges on International calls.
(iii) Worldwide connectivity and extensive coverage.
(iv) SAIC and DAIC techniques used in GSM provide very high transmission quality.
(v) The phone works based on the SIM card so that it is easy to change the different varieties of phones by users.
(vi) GSM signals don’t have any deterioration.


(7a) Filing means keeping documents in a safe place and being able to find them easily and quickly. The purpose of filing is to locate filed documents easily. They are readily available when needed.

(i) Infor,mation to identify the case
(ii) Referral source
(iii) Allegation details

(7ci) Suitable title: A suitable title has to be provided to each report according to the nature of the content.

(7cii) Simple: A report shout be reachable by an ordinary layman and in known language

(7ciii) Promptness: A report should be prepared and submitted with short span of time or time stipulated by the request letter

(7civ) Comparability: Sometimes a report is prepared with some comparative information

(7cv) Consistency: A report should be prepared for many years from the same type of information and statistical data




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